Four Critical Conversations that Maximize Employee Engagement & Performance

The role of managers and supervisors in the employee engagement process is vital. This is something we all know. Recently, a client asked me to outline some of the key conversations that need to occur between managers and supervisors and their teams. The initial list was huge but I was able to combine some ideas and eliminate others to come up with the four critical conversations I believe need...

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The Patchwork quilt- or “How to build Culture, piece by piece”

When I was 16 years old, my older sister left home for university and a free room opened up in our house. As the days until her move closed in I started dreaming up plans for what I was going to do with this new space: bean bag chairs and video games topped the list of possibilities. After my sisters teary departure (don't let the door hit you on the way out) a truly shocking thing happened:...

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